We accept returns on our window blind accessorises and parts, you can return it to us for a full refund of the purchase price. Please note that we are unable to refund postage and packaging costs.  Returns must be made within 30 days from the date of purchase. Items must be unused and in their original packaging to be eligible for return.  

Due to the bespoke nature of our made-to-measure blinds, they cannot be returned.  All of our window blinds are made to order and to your exact specification.  We therefore do not accept changes, returns, cancellations or liability for incorrect measurements given.  Please ensure you check all measurements before placing your order. 

That said, we are dedicated to assisting you with any issues you may encounter. We’re also here to help with placing your order or guiding you through the entire process. Feel free to reach out to us directly with any concerns. To avoid mistakes, please follow our measuring guides, carefully enter your details, and double-check everything in your confirmation email. If you notice any discrepancies, contact us immediately so we can help resolve them.

Fabric samples are available for all our blinds, and we do recommend ordering samples before placing your blind order.

If you require further assistance or wish to discuss any matters in more detail, please don’t hesitate to get in touch with us!